James Chen

James Chen oversees all engineering operations at CUSP, managing teams responsible for navigation, mapping, cloud infrastructure, and DevOps. Before CUSP, he spent 6 years at Google as an Engineering Manager on Google Maps, where his team built the real-time traffic prediction engine used by over 1 billion users daily. He also led the Google Street View coverage expansion across Southeast Asia. At CUSP, James scaled the engineering team from 50 to 300+ engineers and implemented an agile-at-scale methodology that reduced release cycles from 6 months to 3 weeks. He holds an M.S. from MIT and speaks regularly at QCon and GOTO conferences.